Privacy Policy

These Terms govern the collection, storage, and use of personal data of users of this website. They apply solely to information collected through online sources that contain a link to this website and exclude data collected from any other sources.

BY USING THIS WEBSITE, YOU AGREE TO THE COLLECTION AND USE OF YOUR PERSONAL DATA IN ACCORDANCE WITH THESE TERMS. USERS ALSO AGREE THAT SYMMETRIA D.O.O. MAY, AT ITS OWN DISCRETION AND WITHOUT PRIOR NOTICE, MODIFY, AMEND, SUPPLEMENT, REMOVE OR OTHERWISE UPDATE THESE PRIVACY TERMS FROM TIME TO TIME.

All changes will be published on this website so that users are fully informed about the types of data collected, how it is used, and the conditions under which such data may be accessed.

Our Privacy Policy is easy to find as it is located on the homepage and is linked from all pages where personal data is collected. Where necessary, additional explanations about the purpose of data collection and use are provided at data collection points. These Terms and any additional explanations govern the use of personal data voluntarily provided by users when accessing the site.

For the purpose of this policy, "personal data" includes any information—such as name and surname, date of birth, email address, postal address, phone number, IP address, etc.—that can identify a user. SYMMETRIA D.O.O. generally does not process personal data without user consent. However, in exceptional circumstances, SYMMETRIA D.O.O. reserves the right to conduct additional data processing as permitted or required by law, or as part of legal proceedings or criminal investigations.

Most of our services can be accessed without registration, and therefore without revealing the user's identity. However, some services require registration. When registering, users are required to fill in specific fields (some mandatory, some optional) and choose a username and password. If a user chooses not to provide the requested personal data, access to certain pages may be restricted, and SYMMETRIA D.O.O. may be unable to respond to the user's inquiry.

Personal data is processed solely for the purposes for which it is collected and as informed to the user at the time of data collection. For example, SYMMETRIA D.O.O. may use personal data to inform users about products and services, issue invoices, send promotional messages about relevant offerings, or for communication purposes.

Personal data is stored in compliance with applicable laws and ethical standards for storage, reporting, and documentation.

SYMMETRIA D.O.O. explicitly states that it will not sell, share, or otherwise disclose users' personal data to third parties except as described in these Terms. SYMMETRIA D.O.O. may share user data with affiliated companies worldwide, under these Terms, with recipients required to treat the data accordingly. Occasionally, personal data may be shared with third-party service providers hired to perform certain services on behalf of SYMMETRIA D.O.O., such as customer support or service delivery. These third parties are contractually obligated to use the data only for agreed purposes and not to share or sell it to others unless legally required.

Personal data may also be disclosed:

In the event that the business managing this website and its data is sold, transferred, or assigned to a third party, in which case the successor is bound by these Terms;

If required by legal obligations, court orders, or requests from authorities, or if disclosure is necessary for legal proceedings or criminal investigations.

Users have the right to verify whether their data stored on this site is accurate and up to date. In some countries, users may request correction or deletion of their personal data from databases. Users may also request to stop receiving messages. To exercise these rights, send an email to [email protected] stating the page where data was submitted and indicating which data should be corrected or deleted. We will process your request promptly and appropriately. Deletion requests are subject to legal and ethical record-keeping standards.

We use appropriate security technologies and procedures (e.g., firewalls, password protection) to protect the confidentiality and security of online-collected personal data. Although we cannot guarantee against data loss, misuse, or unauthorized access, we take all possible precautions to prevent such incidents.

SYMMETRIA D.O.O. may collect anonymous data about website access and usage for internal research and service improvement. This includes using cookies that collect user domain names, email addresses, and access times. Cookies cannot identify users personally. They are small text files sent by the server to the user’s browser and stored on their hard drive. Cookies can be disabled via browser settings.

We may hire third parties to help collect and process this anonymous data. SYMMETRIA D.O.O. may also use web beacons (pixel tags, GIFs) to count visits and measure campaign effectiveness. Third-party partners may also collect aggregated, anonymous data for ad targeting. We explicitly state that SYMMETRIA D.O.O. WILL NOT use cookies or web beacons to collect personally identifiable information.

For more on web advertising and opting out of targeted ads, visit the Network Advertising Initiative: https://www.networkadvertising.org/

We use Google Analytics for web optimization and traffic analysis. This service, provided by Google Inc., uses cookies to analyze site usage. Collected data is anonymized and transferred to Google servers in the U.S. Google may share this data with third parties as required by law or for data processing purposes. You can opt out of Google Analytics tracking by installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout?hl=en

Most services on SYMMETRIA D.O.O. websites are intended for users over 18. We do not knowingly collect data from minors without parental consent. Parents will be:

Informed of data being collected from minors;

Offered the opportunity to withdraw consent.

SYMMETRIA D.O.O. fully complies with child protection laws.

This Privacy Policy applies only to SYMMETRIA D.O.O. websites and not to any third-party sites linked herein. While we strive to link only to quality content, we do not guarantee privacy practices or content on those external sites.

If you have questions, complaints, or suggestions about this Privacy Policy, please contact us via email at [email protected].